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Report VicenzaOro Jewelry Show September 2021

The first physical jewelry show in Europe was, to put it mildly, a HUGE success. I want to share with you the three things that stood out to me on this show. The following blogs will be more about trends for the upcoming season(s) but first, let's talk about this fantastic show. 

WHAT AMAZING AFTER-SALE SERVICE MAY BRING YOUR JEWELRY COMPANY!

| Esther Ligthart | Business & Industry

Companies don't walk the talk when it comes to delivering excellent service. This was the topic of a recently vividly described article in the Harvard Business Review magazine.
It told how the average American customer spends 13 hours on the phone annually waiting in a queue to solve their problem.
More profound research into the subject revealed that big companies such as United Airlines do this deliberately. While claiming in their advertisements that they offer you, their valued and appreciated customer, the best service possible, they do everything to discourage you from contacting them for assistance or complaints.

VicenzaOro September 2021 offers the industry to finally meet in person again!

In a world where Covid-19 was a 'local outbreak in China," I stepped confidently on an airplane for my biannual visit to VicenzaOro. It was January 2020, and the world would soon change completely.
But as vaccination rates rise and we understand more about organizing events in total safety, we long to leave those endless Zoom sessions and connect in real life again. And luckily, VicenzaOro, organized by the IEG, took a huge responsibility to make this possible.
To be honest with you: I can't wait to go!

Why is High-End jewelry important for virtually everyone?

I love those stunning pieces of high-end jewelry on your blog, but who can afford that? Just about everyone I talk to about my blog loves the jewelry but immediately admit they could never buy something similar. One could ask: is high-end jewelry relevant at all?
And I say yes. Here is why:

Australian sapphires are the perfect ‘Gen Z gemstone, thanks to their lively colors and reasonable prices

The increasing attraction of Australian sapphires is a fact. Younger generations love this gemstone in particular for a variety of reasons. Self-expression, personalization, and affordability are just a few of those reasons. Let's explore more!

I LOVE SILVER JEWELRY!

It's true. I LOVE silver jewelry! The color is lovely, but the material itself invites the jewelry designers to be very playful or bold. Or keep it simple and low-key if you are more into the modest style, but still love the preciousness of the metal. 

Jewelry Industry: The next step in diversity and inclusivity may look very different than you thought.

Did you notice all these posts with companies sharing their (new) female leaders? It took a while, but suddenly brands and marketers have embraced the inclusivity train so wholeheartedly that one wonders, what's next? 

Moreover, it's going so fast; are the inclusivity and diversity marketers missing something?

Jewelry Matters, here is WHY

Yes. Jewelry really matters. Why? Because of its symbolism. Because it's precious and worn directly on our bodies.
We treasure jewelry the most for its capacity to represent our past, our victories, our memories, our love, our deepest wishes, and our most outstanding achievements.
Jewelry is fashion, status, and fun, which is also true. But the reason it matters and has mattered for thousands of years is because of its capacity to remind us of who we are.

About me

Hi there! I am Esther, and welcome to the beautiful world of jewelry! My jewelry journey started 30 years ago, and it never stopped enchanting me. My long international career in the jewelry industry gives me a unique perspective, and my never fading enthusiasm is what I love to share with you here. I hope you are as curious as I am; by exploring blogs and images, you might discover jewelry you didn't even know existed! For the jewelry professionals among you, there are lots of blogs with tips, tricks, and insights. Happy reading!

XXX Esther



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